Ian Tempro - Series 1

Head of Special Projects at IA Solutions by IA Call Center, Ian Tempro’s full interview. Discussions include roles, career path, types of services offered and what makes IA stand out, strengths, company culture, challenges and accomplishments as well as the future of IA Solutions by IA Call Center.

Interview Highlights

Years of Business

Ian Tempro, Head of Special Projects at IA Solutions by IA Call Center, discusses his years in business and facilitating new programs as well as supporting existing products in the market.
Go to Highlight

Types of Service

Head of Special Projects at IA Solutions by IA Call Center, Ian Tempro discusses the wide range of services that IA Solutions by IA Call Center offers clients, both big and small.
Go to Highlight

Top Accomplishment

Ian Tempro, Head of Special Projects at IA Solutions by IA Call Center discusses the first of their accomplishments in migrating customers into the new way of doing business.
Go to Highlight

IA Solutions by IA Call Center/Insta Answer

Ian Tempro, Head of Special Projects at IA Solutions by IA Call Center, discusses relationship between IA Solutions by IA Call Center and Insta Answer.
Go to Highlight

Career Path

Head of Special Projects at IA Cal Center, Ian Tempro discusses his career path from medical/pharmaceutical to IA Solutions by IA Call Center and it all comes down to communication and facilitating communication.
Go to Highlight

Omni-channel Services

Ian Tempro, Head of Special Projects at IA Solutions by IA Call Center discusses Omni Channel Services – offering all lines of support to its customers: virtual receptionist, product support, calls, email, and web chat.
Go to Highlight

Greatest Strengths

Head of Special Projects at IA Solutions by IA Call Center, Ian Tempro discuses flexibility and knowledge used to achieve the common goal of Customer Care.
Go to Highlight

Role

Ian Tempro, Head of Special Projects at IA Solutions by IA Call Centers, discusses his role and technology to help existing and new clients.
Go to Highlight

Customer Care

Ian Tempro, Head of Special Projects at IA Solutions by IA Call Center discusses Customer Care philosophy and how they assist partners and execute tasks specific to clients.
Go to Highlight

Biggest Challenge

Ian Tempro, Head of Special Projects at IA Solutions by IA Call Center discusses the biggest challenge – adding increased support for customers as business transitions and needs shift.
Go to Highlight

Company of Culture

Ian Tempro, Head of Special Project at IA Solutions by IA Call Center discusses how the entire team collaborates to bring innovative solutions and improvement to every aspect of assisting partners. Especially in this new work from home environment.
Go to Highlight

Brand Differentiators

Ian Tempro, Head of Special Projects at IA Solutions by IA Call Center, discusses what makes makes IA Call Centre stand out from the rest – a family owned multi-generational business with experience and expertise.
Go to Highlight

Download our Free Guide
Call Center Outsourcing -
Top 10 Misconceptions

Also receive awesome content in your inbox, every week!

We don’t spam! Read our privacy policy for more info.

Get In Touch

Partner with IA Solutions

Contact us to learn more about our how specialized services, contact center solutions, and personalized customer experiences can help grow your business!

CONTACT

Phone

888-631-9711

Email

[email protected]

Social Media

Facebook Instagram Linkedin Twitter

A division of

Privacy Policy

Cookie Policy

Terms & Conditions

© 2025 - IA Solutions by IA Call Center | All Rights Reserved.

Optimized by Optimole
IA Solutions
Powered by  GDPR Cookie Compliance
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.