For a 5 star, 24/7 customer experience
The growth potential of the Consumer Electronics market is strong and this means making the necessary business preparations for it. High dollars are lost if calls are not being picked up by a live person on any given day. When customer service is a major component in the success of a business, it is critical to have the right pieces and right people in place.
As partners, we are an extension of your brand and have decades of contact center experience to guide and navigate you on how to provide the highest level of customer care.
We offer in-depth product knowledge, tech support, market research, and quality customer engagement to accommodate your customer requests professionally and efficiently.
IA Solutions by IA Call Center is a second-generation family-owned contact center with a 50-year history of innovation in the answering service and BPO sectors.
Our mission is to empower our partners to scale their customer service and sales to new heights by leveraging our unique capabilities in an omni channel environment.
We provide customized service packages that meet your brand needs with a 5 star, white-glove customer care service.