Top 10 Reasons Why Angry Customers Are Good for Business
Discover the top 10 reasons why angry customers are good for business, turning complaints into opportunities to improve service, loyalty, and growth.
How Does a Call Center Promote Better Customer Relationships?
Nothing helps a business grow more than happy customers. Happy customers turn into loyal customers, which become repeat customers. According to research from Bain & Company, increasing your customer retention rate by only 5% can increase profits up to 95%. Better still, loyal, repeat customers are much easier to convert and make many more repeat purchases than […]