Steve Samuels - Series 2

Steve Samuels, CEO of IA Solutions by IA Call Center, discusses pandemic business changes, cost savings, ensuring client data, the importance of live chat, core services, and why clients chose IA Solutions by IA Call Center for their business needs.

Interview Highlights

Partners & Business Grow Together

CEO of IA Solutions by IA Call Center, Steve Samuels says the company loves to grow with clients and build with them.

What Customers Like Most About IA

Steve Samuels, CEO of IA Solutions by IA Call Center, explains how the company’s talent and forward way of thinking is why customers like IA.

Will Outsourcing Help Increase Sales?

Steve Samuels, CEO of IA Solutions by IA Call Center, says outsourcing will 100% help client’s increase their sales.

Why Would a Customer Choose You Over Other?

CEO of IA Solutions by IA Call Center, Steve Samuels explains that his strong management team gives partners a lot of attention, which is why clients chose them.

Core Services

Steve Samuels, CEO of IA Solutions by IA Call Center, discusses core services such as social media, phone calls, online chat, surveys, and more.

The Importance of Live Chat

Steve Samuels, CEO of IA Solutions by IA Call Center, discusses the importance of live chat in today’s business.

Cost Savings

CEO of IA Solutions by IA Call Center, Steve Samuels discusses cost savings to outsourcing a contact center short-term or long-term wise.

How Do You Ensure the Client's Data

Steve Samuels, CEO of IA Solutions by IA Call Center, explains how the company ensures the client’s data by using all of the top cloud services.

How Will Business Change with the Onset of COVID-19?

Steve Samuels, CEO of IA Solutions by IA Call Center, discusses how the onset of the COVID-19 pandemic will change the way we do business.

Why Would Businesses Come to You?

Steve Samuels, CEO of IA Solutions by IA Call Center, explains why clients choose IA for contact center services.