Specialization in Vertical Markets

Market Verticals

Consumer Electronics

The growth potential of the Consumer Electronics market is strong and this means making the necessary business preparations for it.

Financial Periodical

Staying on top of the economy and latest financial news are critical factors for businesses and retail investing.

Energy BPO

With the global transition form traditional energy to renewable energy, there is more opportunity to offer your customer-base a new set of products!

In the last 5 years, specialization and the depth of product knowledge in a specific vertical market is expected. Our partners want to know that IA Solutions by IA Call Center offers a wealth of information and expertise that they can rely on and be advised by. The baseline of specialization has risen higher in the last 5 years and the support level is higher as well. Each vertical market requires in-depth knowledge, product knowledge, competing products, and knowing the market opportunities and customer profiles in its industry.

At IA Solutions by IA Call Center, we have strong expertise and contact center leadership in Consumer Electronics, Financial Periodicals, and Energy BPO sector. With our vast and proven experience with decades behind us, we can offer diverse skillset and high-level sales support with even delivering concierge support for VIP customers.

 

Each of these vertical markets prove to have tremendous growth and companies are partnering with teams and contact centers that can provide the best possible customer experience and reliable resources. As we specialize in these three verticals, you, as our partner, will benefit significantly in revenue,  avoiding costly mistakes and attaining higher quality customer care and an extended contact center partnership.

 

Not many contact centers can offer this level of niche customer service and moreover, IA Solutions by IA Call Center can create new sales opportunities, more lead generation and drive customer loyalty and customer retention for you.

About IA Solutions by IA Call Center

IA Solutions by IA Call Center is a second-generation family-owned contact center with a 50-year history of innovation in the answering service and BPO sectors.

Our mission is to empower our partners to scale their customer service and sales to new heights by leveraging our unique capabilities in an omni channel environment.

We provide customized service packages that meet your brand needs with a 5 star, white-glove customer care service.

Why IA Solutions by IA Call Center?